Return Policy

Return Policy at World Fusion

We offer a 30-day return policy, allowing you ample time to request a return from the date you receive your item. To qualify, your item must be in its original condition, unused, and with all tags and packaging intact. You must also provide proof of purchase.

To initiate a return, please contact us at info@worldfusion.store. Be sure to send your return to the address provided on our return policy page. Please note that we require prior authorization for all returns; items sent without approval will not be accepted.

Upon acceptance of your return, we will provide a return shipping label and instructions for sending your package. Feel free to reach out to us at info@worldfusion.store with any questions regarding your return.

Damages and Issues

Upon receiving your order, please inspect it thoroughly. If you find any defects, damages, or receive the wrong item, contact us immediately so we can address the issue promptly.

Exceptions and Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are non-returnable. If you're uncertain about whether an item can be returned, please contact us for clarification.

Exchanges

For the quickest resolution, return the item you have and place a new order for the replacement once your return is processed and accepted.

European Union 14 Day Cooling Off Period

Customers within the European Union have the right to cancel or return their order within 14 days of receiving it, without providing a reason. The item must be unused, in its original condition with tags and packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, your refund will be processed back to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card issuer.

If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at info@worldfusion.store for assistance.